Ready to stop hiding your head in your shirt or high tailing it from a heated argument?

ConflictResolutionGuide_CoverThe Complete Guide to Conflict Resolution can help! 

In this guide, you'll learn:

  • The DREAD Resolution Model to help you remember how to tackle conflict
  • A 4-step process to asking open questions during a conflict
  • Five tips to setting ground rules for resolution
  • Seven strategies for building positive energy
  • How to use the Agreement Framework assertively

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